Finmo AI Document Verification is built and maintained by Lendesk using Anthropic's AI models. All client information and personally identifiable information (PII) processed through Finmo AI is protected by the same security controls, access restrictions, and governance standards applied throughout Finmo.
Platform Security
Security Measure | Details |
Certification | SOC 2 Type II |
Data Residency | All deal data and uploaded documents are stored in Canada using AWS infrastructure |
AI Processing | Documents are temporarily processed through Anthropic's API and results are returned to Finmo's Canadian environment |
How does Finmo AI handle client data?
When running a document verification, brokers choose which files from a deal should be analyzed. Those documents are securely transmitted to Anthropic for processing, and the verification results are returned and stored within Finmo.
Stage | What Happens | Location | Retained? |
Documents Collected | Documents are stored within the Finmo deal file | Canada (Finmo) | Yes |
AI Verification | Documents are securely processed by Anthropic's API | United States (Anthropic) | Temporary processing only* |
Verification Results | Analysis and verification results are written back to the deal | Canada (Finmo) | Yes |
* Temporary API logs may be used for abuse detection and operational monitoring and are not retained long-term.
Anthropic data protection measures
Finmo AI uses Anthropic's commercial API, which includes several important privacy and security protections:
Encrypted data transmission
All data sent between Finmo and Anthropic is encrypted in transit using TLS (Transport Layer Security).
No AI model training
Anthropic does not use customer-submitted data to train its AI models when using its commercial API services.
Limited data retention
Prompt and response data is retained only as long as necessary to operate and secure the service.
No data sales
Anthropic does not sell customer data to third parties.
For additional details, review Anthropic's official data handling policies:
Anthropic API Data Retention Policy
Is my data safe when using Finmo AI?
Yes. Finmo AI is designed with security and privacy in mind.
All deal data and documents stored within Finmo remain in Canada.
Documents are only shared with Anthropic for the purpose of completing the requested AI verification.
Anthropic does not train its models using your data.
Anthropic maintains a limited retention policy and deletes customer data according to its commercial API terms.
Finmo continues to apply its existing security controls, access management, and compliance standards throughout the process.
While Finmo AI leverages third-party AI services, all customer data remains subject to Finmo's security and governance practices.
If you have further questions about Finmo AI security, privacy, or data handling practices, please contact your Finmo account representative or visit https://www.lendesk.com/finmo.