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Why does Finmo not support Internet Explorer and what is the recommended web browser?
Why does Finmo not support Internet Explorer and what is the recommended web browser?
Marnie George avatar
Written by Marnie George
Updated yesterday

Our developers have designed Finmo to work most effectively on the most commonly used modern browsers - Chrome and Safari.  We are aware of the issues with Internet Explorer, but at this time we have no plans to build functionality on that platform.  Open Finmo in Chrome or Safari if you are having issues on Internet Explorer.  

Finmo's recommended browser is Chrome as Safari does have some known issues, so should you run into problems using Safari, try opening Finmo using Chrome instead.


I use Chrome but it isn't working for me

If you are using Chrome as your browser and having issues - please ensure it is up to date.

If it is up to date - please try clearing your cache and checking the deal again.


How to clear your cache - Chrome

  1. On your computer, open Chrome

  2. At the top right, click More ((three vertical dots in upper right).

  3. Click on 'clear browsing data'

  4. At the top, choose a time range. To delete everything, select All time.

  5. Next to "Cookies and other site data" and "Cached images and files," check the boxes.

  6. Click Clear data.

Note: You may want to also clear your browser history.


How to clear your cache - Safari

  1. Click on the Safari drop-down menu and select Preferences.

  2. Click the Advanced tab. Select the Show Develop menu in menu bar checkbox and close the Preferences window.

  3. Select the Develop drop-down menu. Click Empty Cache.

Note: You may want to also clear your browser history.

Finmo's recommended browser is Chrome as Safari does have some known issues, so should you run into problems using Safari, try opening Finmo using Chrome instead.


Should you have any questions please click on the chat button.

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