Finmo's borrower application is also available in french. We detect the preferred browser language and show french if it's detected, or borrowers can change it manually in the borrower portal to their preferred language (english or french). Brokers can see the preferred language of a borrower in the user details on an application "Borrower language preference" if it's set by the borrower or detected as the language preference in their browser. You can also set the language preference in the borrower's profile on Finmo.

Borrowers can click on the menu at the top of their screen to change their language preference at any point in the application

The borrower will then receive any email notifications from Finmo in french. If french is detected as the borrowers preferred language document requests will be in french (if the french version is available).

You can also choose to customize your document requests in Finmo if you wish to re-name them. Click below to learn how to do that.  

You can also then customize your Smart Docs Menu to auto-request those custom documents instead if that is your preferred language.

1. Click on the "gear" icon and select "Document library"

Any doc requests available in french will display a "globe" icon beside it.

If your borrower's browser language is detected as french, the french request will be sent.

1. Click on the borrower's name when in the application from the left menu

2. Select "Edit details"

3. Change the langue from "System default" to "French" from the dropdown menu and Save.

Should you have any questions please click on the chat box in Finmo or email us at support@finmo.ca.