Once you become familiar with how to use Smart Document suggestions, and customized them to fit your requirements, you'll quickly realize there's no reason these suggested documents shouldn't be automatically requested.
Automatically requesting documents from the borrower allows you to get a fully completed application and documents without having to do anything.
Watch a video about Smart Docs on Finmo
How to set up Smart Documents automation in less than 30 seconds
1. Click the gear icon to access your team settings on the left menu
2. Select Smart Docs from the submenu that appears on the left
3. Select the Yes button if you'd like to automatically request suggested documents after a borrower completes their application. and click on "Save".
That's it! Your borrowers will now automatically receive document requests based on the answers they provide in the application.
What will the borrower see when they submit an application and automatic requests are turned on?
Immediately after the submission, the borrower will be redirected to the document upload screen in the portal with a list of documents to be uploaded. They can upload straight away.
Note: Any borrower on the deal can upload documents for all borrowers on the application. Once uploaded they cannot be viewed by borrowers.
Borrowers will also receive an email confirming the submission of their application, and a button with a link to their application portal to start uploading documents. Below is what the borrowers will see.
How to add a document request
If you have Smart Docs turned on, Finmo will automatically request the documents you have set up in the Smart rules menu. However you can still request any documents that don't match your rules for a particular deal.
1. In the "Documents" section select "New request".
2. Select the document(s) you want to request from the drop down list
or you can create a custom document request
4. Select the borrower(s) you want to request the document(s) from then click on "Create request"
5. Click on "Update borrower' from the top menu, type a message and send.
Borrowers will receive an email and the link to upload those new documents on the application portal.
Additional resources
Click the buttons below to learn more about Smart docs.
Should you have any questions you can find more information by searching the help library for "Smart docs" or click on the chat bubble.