Finmo has introduced a new document renaming feature that allows users to rename files directly within the platform.
Documents uploaded to Finmo often come with unclear or non-descriptive names, such as scan001.pdf
. This requires brokers to:
Open each document to determine its content
Manually download and rename files
Re-upload renamed versions back into Finmo
This enhancement improves your team’s efficiency, streamlines your compliance process, and reduces the need to download and re-upload sensitive files.
How to rename a document uploaded by a borrower
Follow these steps to rename a document after it's been uploaded by a borrower.
1. Navigate to the "Documents" section of the deal and select the document request from your dashboard where a document has been uploaded
2. Click to Review the Document and open the document to verify its contents (if needed). This helps confirm what the document actually is before renaming.
3. Click on the"pencil" icon and type a more descriptive name (e.g., Condo Board Letter
).
4. Rename the Document
5. Save Your Changes.
The updated file name will now appear as the document name.
Tip: The new file name cannot include these symbols: ! @ # $ % ^ & * or ( )
The new file name cannot include spaces, use _ to separate words
FAQ's
Can I rename a document that I manually upload into a request?
Yes you can! Follow these steps to rename a document after you've uploaded the document into the request.
1. Navigate to the "Documents" section and click on "Broker upload"
2. Select the document you want to upload from your files and upload it into Finmo
3. Once uploaded and saved, click back into the document request and the pencil icon will appear.
4. Click on the"pencil" icon and type a more descriptive name (e.g., Condo Board Letter John Smith).
5. Save Your Changes. The updated file name will now appear as the document name.
Tip : The new file name cannot include these symbols: ! @ # $ % ^ & * or ( ) and the new file name cannot include spaces, use _ to separate words
Additional Resources
If you have any questions or need further assistance, please contact our support team via the chat bubble in Finmo or support@finmo.ca