There are several possible reasons email notifications might not be showing up in your inbox. The most common reason is because it has ended up in your Spam or Junk folder. Make sure to check those folders first.

A whitelist is a list of approved or safe email addresses to help a spam filter determine whether it should allow delivery. If you are on your recipient’s whitelist, you can guarantee your emails will be received. If you want to make sure you receive messages from a certain person or company, you simply need to manually add them as a contact.

Try adding no-reply@app.finmo.ca as a trusted email to your email platform.

1. Click the gear icon in Gmail and select "See all settings" from the "Quick settings" menu.

2. Select the "Filters and Blocked Addresses" tab.

3. Select "Create a new filter".

4. Add a specific email or a whole domain in the "From" field.

5. Click "Create Filter".

6. Check the "Never send it to Spam "checkbox.

7. Click "Create Filter".

This will create a whitelist within Gmail.

1. On the "Home "tab, select the "Junk email" folder.

2. Right-click one of the items in the folder and select "Junk>Junk E-mail Options".

3. Select the "Safe Senders" tab.

4. Select "Add".

5. Add a specific email in the field provided.

6. Select "OK".

The email address specified will be added to the whitelist in Outlook.

1. Open Yahoo Mail and log into your account.

2. Navigate to "Settings" and then click More Settings.

3. Select "Filters" and select "Add" to enter the email address to be whitelisted.

4. Name the filter and add the email address.

5. Select the option to send all mail to Inbox.

6. Save settings.

The email address specified will be added to the whitelist in Yahoo.

1. Login to your Hotmail account.

2. Click on the "Settings" icon at the top right side of the page, expand it and click on "More Mail Settings".

3. Click on "Safe and blocked senders".

4. Click "Safe Senders".

5. Insert the email address you want to whitelist, then click "Add to list".

The email address specified is now whitelisted and will skip spam check by Hotmail.

You can also set up Text/SMS notifications as a back up.

Should you require further help please click the chat button in Finmo and we'd be happy to help.